Accessibility Statement
Effective Date: September 9, 2026
Our Commitment
Decypher is committed to ensuring that our website and digital content are accessible to everyone — including individuals with disabilities.
Decypher works to improve the accessibility of its website and digital content. Our accessibility efforts are guided by the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA and applicable accessibility requirements.
Accessibility and inclusion are integral to our mission of supporting healthcare excellence for all communities.
Accessibility Standards
We are continuously improving our website to align with recognized accessibility standards, including:
- Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, a recognized standard for improving digital accessibility.
- Section 508 standards, where applicable to information and communications technology provided under federal requirements.
Our goal is to ensure that all visitors can access information, navigate pages, and interact with our content regardless of ability, device, or technology.
Measures We Take
To support accessibility, Decypher has implemented:
- Accessible website templates with keyboard and screen reader compatibility
- Alt text for meaningful images and graphics
- Clear color contrast and legible typography
- Logical page structure and heading hierarchy
- Descriptive link text for better navigation
- Compatibility with major assistive technologies, including JAWS, NVDA, and VoiceOver
- Regular audits and testing for accessibility compliance
Ongoing Improvements
Accessibility is not a one-time project — it’s an ongoing process.
We routinely evaluate and update our website content and technology to ensure accessibility and usability for all visitors.
We continue to review our website, address identified accessibility issues, and improve the usability of our digital content.
If you encounter a feature or page that does not meet accessibility expectations, we welcome your feedback so we can promptly address it.
Feedback and Assistance
We strive to make our website accessible for all users.
If you experience any difficulty accessing content, using features, or completing forms, please contact us for assistance:
Accessibility Contact:
Email: orvis.meador@decypher.com
Phone: (210) 735-9900
Mail:
Decypher
Attn: Accessibility Coordinator
1020 NE Loop 410, Ste 360,
San Antonio, TX 78209 US
When reaching out, please provide:
- The web page URL or feature you were trying to access
- A brief description of the issue
- Your contact information (if you’d like a response)
We will respond within a reasonable time frame and work to resolve the issue as quickly as possible.
Third-Party Content
While we strive to ensure accessibility across our website, some third-party materials (e.g., embedded videos, job application systems, maps, or social media feeds) may not fully conform to our accessibility standards.
We encourage those providers to adopt accessible practices, and we work with them whenever possible to improve usability for all users.
Commitment to Equal Access
Decypher is proud to serve as an equal opportunity employer and federal contractor, committed to nondiscrimination and inclusion in every aspect of our operations.
Providing an accessible website is one part of that broader commitment — ensuring that every individual, regardless of ability, has equal access to information, opportunities, and engagement with our organization.
Continuous Compliance Review
Decypher reviews its website and digital content as part of its ongoing accessibility efforts. These efforts are guided by WCAG 2.1 Level AA and any accessibility requirements applicable to Decypher’s work.
This statement will be updated as improvements or regulatory changes occur.
Last Updated
This Accessibility Statement was last reviewed and updated on September 9, 2026.